The Scope of the Review

The Department of Transportation (DOT) will conduct an industry-wide privacy review of the U.S. airlines. This comprehensive assessment aims to ensure that airlines are responsibly handling passengers’ personal data and not improperly monetizing or sharing it with third parties. The review will delve into several critical aspects:

  1. Collection and Handling: DOT will scrutinize how airlines collect, handle, and maintain passengers’ personal information. This includes examining their policies and procedures to ensure proper safeguarding.
  2. Monetization and Sharing: The review will assess whether airlines are unfairly or deceptively monetizing passenger data or sharing it with third parties. Transparency and accountability are essential in this regard.

The Importance of Passenger Confidence

Secretary Buttigieg emphasized the significance of passenger confidence in the protection of personal information. Airline passengers should trust that their data is not misused or shared improperly. This privacy review for U.S. airlines marks the beginning of a new initiative by DOT to ensure airlines act as responsible stewards of sensitive passenger data.

Collaboration with Senator Ron Wyden

Senator Ron Wyden praised the collaboration between the Biden Administration and DOT in launching this initiative. Effective privacy regulation cannot solely rely on consumer complaints; proactive measures are necessary to identify and address corporate abuses. Senator Wyden’s commitment to holding airlines accountable for harmful or negligent privacy practices aligns with DOT’s mission.

Enforcement and Civil Penalties

DOT has the authority to investigate complaints and take enforcement action against airlines and ticket agents that engage in unfair or deceptive practices involving passenger information. Civil penalties may be imposed where appropriate. Mishandling consumers’ private information is considered an unfair or deceptive practice by airlines.

Ongoing Reviews

This privacy review of the U.S. airlines is the first of periodic assessments of airline privacy practices. DOT’s Office of Aviation Consumer Protection (OACP) will conduct a detailed examination of the following airlines:

  • Allegiant
  • Alaska
  • American
  • Delta
  • Frontier
  • Hawaiian
  • JetBlue
  • Southwest
  • Spirit
  • United


TeraDact, a leading company in data privacy and security solutions, emphasizes the critical importance of protecting passenger privacy in the evolving landscape of air travel. As discussed in this blog post, the recent announcement of the first industry-wide privacy review of U.S. airlines by Secretary Buttigieg reflects a collective commitment to safeguarding passengers’ personal information and adhering to legal standards. This collaboration among government agencies, airlines, and lawmakers underscores the ongoing efforts to prioritize passenger privacy and ensure compliance with privacy laws and regulations. TeraDact applauds these initiatives and remains dedicated to supporting organizations in their data privacy endeavors, fostering trust and transparency in the aviation industry and beyond. For more information on TeraDact’s innovative solutions and services, visit

For more information on this topic, visit the official announcement on the U.S. Department of Transportation website.

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